Shipping Policy

At Dr. Fitz Nutrition, we take care to deliver our physician-led wellness products reliably and efficiently. This policy explains our processing times, delivery estimates, shipping costs, and tracking process.

Order Processing

Orders are typically processed within 2 days after payment has been received and the order has been approved for fulfillment.

During product launches, promotions, holidays, or periods of unusually high order volume, processing may take longer. If a significant delay affects your order, we will make reasonable efforts to keep you informed.

US Shipping

We ship throughout the United States.

• Free Economy shipping is available on eligible US orders of $100 or more.
• Other Economy and Standard shipping rates are calculated based on the order and package weight and are shown at checkout.
• Express shipping may be available for an additional charge where offered at checkout.

After processing, US orders typically arrive within 7–10 days, depending on the destination and shipping service selected.

Delivery estimates are provided as guidance and are not guaranteed. Weather, carrier delays, address issues, and other circumstances outside our control may affect delivery.

International Shipping

We ship internationally to eligible destinations shown at checkout, including our listed international countries and Rest of World destinations where service is available.

• A $40 flat international shipping rate is available for eligible destinations.
• Carrier-calculated shipping options may also appear at checkout when available, based on the destination, package, and carrier service.
• Available carriers, services, and rates may vary by destination.

After processing, international orders typically arrive within 10–14 days. International delivery may take longer if an order is delayed in customs or requires additional clearance.

Customers are responsible for any applicable duties, import taxes, brokerage fees, or customs charges unless otherwise stated at checkout.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available.

Please allow up to 3 days for tracking information to become active after shipment. Tracking updates may take additional time to appear once the carrier receives the package.

If your tracking information shows that a package was delivered but you cannot locate it, please check with household members, neighbors, and your local carrier first. If you still cannot locate the package, contact us with your order number.

Incorrect or Incomplete Addresses

Please review your shipping address carefully before completing your order. If an order is returned because of an incorrect, incomplete, or undeliverable address, additional shipping charges may apply to resend it.

Shipping Questions

For questions about an order or its delivery status, contact us at Support@drfitznutrition.com and include your order number.