Dr. Fitz Nutrition
60-Day Satisfaction Guarantee
Try NeuroAxis risk-free for 60 days. If you're not satisfied, return the bottle and receive a full refund of your product price — no questions asked.
| 60 days to evaluate | 1 & 2-bottle orders covered |
| Opened bottles accepted | Physician-formulated formula |
How it works
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Order NeuroAxis Single-bottle and 2-bottle first purchases are covered for 60 days from your purchase date. |
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Take it consistently Take 3 tablets twice daily as directed. Nerve health support builds over time — many customers notice initial changes in 2–4 weeks, though a full 8–12 weeks is recommended for best results. |
| 3 |
Evaluate your results If you don't feel a meaningful difference in nerve comfort or daily function after consistent use, contact us within 60 days of your purchase date. |
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Ship the bottle back and request your refund Email support@drfitznutrition.com with your order number. We'll reply within 1 business day with return instructions. Once we receive your bottle(s), we'll process your refund within 5–7 business days. |
Full terms & conditions
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Eligibility Valid for first-time purchases of 1 or 2 bottles made directly at DrFitzNutrition.com by residents of the 50 United States. One guarantee claim per household. Void where prohibited by law. |
Guarantee window 60 days from original purchase date. Claims submitted after 60 days will not be accepted. |
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What's covered Full refund of product price on your first purchase of 1 or 2 bottles. Opened, partially used, or empty bottles accepted. Original shipping & handling fees are non-refundable. |
Return shipping Return shipping is the customer's responsibility. We recommend using a trackable shipping method. Dr. Fitz Nutrition is not responsible for packages lost in transit without tracking confirmation. |
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What's not covered Shipping & handling fees. 3-pack orders. Second or subsequent purchases. Products purchased from unauthorized resellers. Orders older than 60 days from purchase date. |
How to claim Email support@drfitznutrition.com with your order number and purchase date. We'll reply within 1 business day with return instructions and a return shipping address. |
Subscription orders
Your first NeuroAxis subscription shipment is covered by this 60-day guarantee under the same terms above, including the requirement to return the bottle at your expense. Future subscription renewals can be cancelled anytime before your next billing date through your account portal or by emailing support@drfitznutrition.com. Refunds are not available on renewal shipments.
Frequently asked questions
Which orders are covered?
Single-bottle and 2-bottle first purchases made directly at DrFitzNutrition.com are covered. 3-pack orders and subsequent purchases are not eligible for the guarantee.
Why isn't the 3-pack covered?
The 3-pack is our best-value option and is designed for customers who are committed to a full protocol. We recommend starting with a 1 or 2-bottle order if you'd like to try NeuroAxis with the guarantee in place.
What if I've already finished the bottle?
We accept empty bottles within the 60-day window. Simply return whatever you have remaining.
Who pays for return shipping?
Return shipping is the customer's responsibility. We recommend a trackable method to ensure safe delivery — refunds are processed once we receive the bottle.
How long does the refund take after I return the bottle?
Refunds are processed within 5–7 business days of receiving your return. Most customers see the credit within 7–10 business days depending on their bank or card issuer.
Can I cancel my subscription and still get a refund?
Your first subscription shipment is covered. You may cancel future renewals anytime from your account portal before the next billing date. Refunds are not available on renewal shipments.
What if I bought from Amazon or another retailer?
This guarantee applies only to purchases made directly at DrFitzNutrition.com. Please contact the retailer directly for their return policy on third-party purchases.
Individual results vary. Nerve health support is a gradual process and may take 4–12 weeks of consistent use for noticeable benefits. This guarantee reflects our confidence in our formula — it is not a promise of specific medical outcomes. NeuroAxis is a dietary supplement. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease.